Frequently Asked Questions
Everything you need to know about shopping with Perma Child Safety.
What is your shipping policy?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days within the continental US, and all orders over $50 qualify for free shipping.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your products safety certified?
Yes, all Perma Child Safety products undergo rigorous testing to meet or exceed international safety standards, ensuring the highest level of protection for your family.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer a warranty on your products?
We stand by the quality of our craftsmanship. All products come with a 12-month limited warranty against manufacturing defects from the date of purchase.